Legal

TERMS AND CONDITIONS

 

Rabôt Terms Of Use

Updated 05/05/22

 

Terms of Use

Thank you for visiting www.shoprabot.com. We have prepared these Terms of Use (the “Terms”) to ensure that you understand your rights and obligations and that your experience on our web site, www.shoprabot.com (the “Web Site”) is one you'll want to repeat again and again. Please review the following Terms, including an Arbitration Agreement, that govern your use of the Web Site (the “Agreement”). Please note that your use constitutes your agreement to follow and be legally bound by these Terms. If you do not agree to these Terms, please do not use the Web Site. Although you may "bookmark" a particular portion of the Web Site and thereby bypass these Terms, your continued use of the Web Site indicates your continued acceptance of these Terms and your acknowledgement that you are still bound to the Terms. Since Rabôt may revise these Terms at any time, you should visit this page periodically to review the Terms that govern your use of the Web Site. Should you have any questions concerning these Terms of any of our policies, please contact us at hello@shoprabot.com.

 

Legal Information / Use of the Web Site

The Web Site is owned and operated by Rabot LLC whose mailing address is 3270 City Terrace Dr, Los Angeles, CA 90063.

Unless otherwise noted, all content posted on the web site is:

Copyright © 2022 Rabot LLC

If you believe that your work has been posted on the Web Site in a way that constitutes copyright infringement, please follow the DMCA notice and take-down procedure described below.

All design and content featured on the Web Site, including navigational buttons and images, artwork, graphics, photography, text, and the like, and all rights therein, including copyrights, trademarks, trade dress, and/or other intellectual property, are owned, controlled, or licensed by Rabot LLC.

The Web Site in its entirety is protected by applicable copyright, trademark and trade dress laws. All worldwide rights, titles, and interests are reserved by Rabot LLC.

The contents of the Web Site and the Web Site as a whole are intended solely for your personal, noncommercial use. Any use of the Web Site and/or any of the content posted on the Web Site for any purpose other than personal and noncommercial is prohibited without the express prior written permission of Rabot LLC. Do not reproduce, publish, publicly display, publicly perform, modify, adapt, sell, distribute, transmit or otherwise use any of the materials or other content posted on the Web Site for any commercial purpose. Rabot LLC grants a limited, non-exclusive, restricted, non-transferable, non-sublicenseable, revocable license allowing you to download or electronically copy and print any of the content displayed on the Web Site for your personal, noncommercial use only. All other rights are reserved to Rabot LLC.

You agree that you will not access or use the Web Site in any manner that could damage, disable, impair or cause undue burden on the Web Site and/or its host, servers, network, systems or other users. You agree that you will not attempt to interfere in any way with the operation of the Web Site, that you will not transmit any virus or worm to the Web Site, that you will not use any spider, robot or any other automated mechanism to access the Web Site and/or its servers or systems, and that you will not engage in flooding, spamming, mail-bombing, crashing or otherwise sending unsolicited e-mail to other users of the Web Site. You further agree that you will not attempt to access data that is not intended for your use, that you will not attempt to log on to a server or account that you are not authorized to access, and that you will not probe, scan or test the vulnerability of any system or network related in any way to the Web Site without authorization.

User Comments, Feedback, Postcards & Other Submissions

Except for submission of Member Content as described below, all comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Rabot.world on or by this Web Site or otherwise disclosed, submitted or offered in connection with your use of this Web Site (collectively, the "Comments") shall be and remain Rabot LLC property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Rabot LLC of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, Rabot LLC will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Rabot LLC is and shall be under no obligation: (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Web Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Web Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

Copyright Policy for the Web Site

You may not post, modify, distribute, transmit, reproduce, publicly display, publicly perform or use in any way any copyrighted material, trademarks, or other proprietary material or information belonging to any third party without obtaining the prior written consent of the owner the rights in and to such proprietary material or information. It is the policy of Rabot LLC to terminate the privileges of any user of the Web Site or member who infringes the copyright rights of others upon receipt of prompt notification to Rabot LLC by the copyright owner or the copyright owner’s legal agent.

DMCA Notice & Take-down Procedure

Without limiting the foregoing, if you believe that your work has been copied and posted on the Web Site in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

(ii) a description of the copyrighted work that you claim has been infringed;

(iii) a description of where the material that you claim is infringing is located on the Web Site;

(iv) your address, telephone number, and e-mail address;

(v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use;

(vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

The Copyright Agent for Rabot LLC for notice of claims of copyright infringement is the attorney Rob Massar who can be reached as follows:

by e-mail at rob@rmlegalstudio.com

IMPORTANTPLEASE NOTE:

YOUR E-MAIL MUST BE WRITTEN IN ENGLISH AND MUST HAVE THE FOLLOWING SUBJECT LINE:

“DMCA NOTICE OF INFRINGEMENT”

IF YOUR E-MAIL DOES NOT HAVE THIS SUBJECT LINE AND/OR IS NOT WRITTEN IN ENGLISH, YOUR E-MAIL WILL NOT BE READ BY OUR DMCA DESIGNATED AGENT.

Additional Rules Governing Content Posted by Users on the Web Site

 

As stated above, Comments submitted to the Website shall be owned by Rabot LLC. However, Rabot LLC does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, other works of authorship, or any other materials (collectively, “Member Content”) that you post. After posting your Member Content to the Web Site, you continue to retain your ownership rights in such Member Content, and you continue to have the right to use your Member Content in any way you choose. By displaying or posting any Member Content on or through Rabot LLC, you hereby grant to Rabot LLC an irrevocable, fully-paid and royalty-free, non-exclusive, sublicenseable, limited license to modify, publicly perform, publicly display, reproduce, distribute, transmit and otherwise use such Member Content solely on and through the Web Site, iOS app, mobile website, emails and social channels.

The license you grant to Rabot LLC is non-exclusive (meaning you are free to license your Member Content to anyone else in addition to Rabot LLC), fully-paid and royalty-free (meaning that Rabot LLC is not required to pay you for the use of the Member Content that you post), sublicenseable (so that affiliates of Rabot LLC and subcontractors such as Internet content delivery networks are able to provide the Web Site), and worldwide (because the Internet and the Web Site are global in reach). The license does not grant to Rabot LLC the right to sell your Member Content, nor does the license grant to Rabot LLC the right to distribute your Member Content other than on the Web Site.

You represent and warrant that: (i) you own the Member Content posted by you on or through the Web Site or otherwise have the right to grant the license set forth in this section, and (ii) the posting of your Member Content on or through the Web Site does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. You agree to be responsible for compensation of any and all royalties, fees, and any other monies owing to any person or entity by reason of any Member Content posted by you to or through the Web Site.

Content posted by Rabot LLC Direct the Web Site (“Rabot LLC Content”) is protected by copyright, trademark, patent, trade secret and other laws, and Rabôt owns and retains all rights in Rabôt Content and on the Web Site. Rabôt hereby grants to you a limited, revocable, non-sublicenseable, royalty-free license to reproduce and display Rabot LLC Content (excluding any software code) solely for your personal use in connection with viewing the Web Site.

The Web Site contains Member Content, Rabot LLC Content and content licensed by Rabôt from third parties (“Licensed Content”). You may not copy, modify, translate, publish, broadcast, transmit, distribute, publicly perform, publicly display, or sell any Rabot LLC Content or Licensed Content appearing on or through the Web Site. Rabot LLC may edit and/or delete any Member Content posted on the Web Site that, in the sole judgment and discretion of Rabot LLC, is undesirable, violates these Terms and/or the purposes of the Web Site and/or which may be offensive, illegal or violate the rights, harm, or threaten the safety of any person or entity. Rabot LLC assumes no responsibility for monitoring the Web Site or for inappropriate Member Content or conduct. If at any time Rabot LLC chooses, in its sole discretion, to monitor the Web Site, Rabot LLC nonetheless assumes no responsibility for the Member Content, no obligation to modify or remove any inappropriate Member Content, and no responsibility for the conduct of the user submitting any such Member Content.

You are solely responsible for the Member Content that you post on or through the Web Site, and any material or information that you transmit to users of the Web Site and for your interactions with other users. Rabot LLC does not endorse and has no control over any Member Content. Member Content is not necessarily reviewed by Rabo LLC prior to posting and does not necessarily reflect the opinions or policies of Rabot LLC.

Content/Activity Prohibited.

The following is a partial list of the kind of Member Content that is illegal and/or prohibited to post on or through the Web Site. Rabot LLC reserves the right to investigate and take appropriate legal action against anyone who, in the sole discretion of Rabot LLC, violates this provision, including without limitation, removing the offending communication from the Web Site and terminating the membership of such violators. Prohibited Member Content includes, but is not limited to Member Content that, in the sole discretion of Rabot LLC:

  • is patently offensive and/or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • criticizes any business or individual;
  • harasses or advocates harassment of another person or entity;
  • exploits any person in a sexual or violent manner;
  • contains nudity, violence, or offensive subject matter or contains a link to an adult website;
  • solicits personal information from anyone under the age of 13;
  • promotes information that the member knows is false or misleading and/or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • promotes an illegal or unauthorized copy of another person’s or entity’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing, instant messaging, “spimming,” or “spamming”;
  • contains restricted or password only access pages or hidden pages or images (those not linked to or from another accessible page);
  • furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
  • solicits passwords or personal identifying information for commercial or unlawful purposes from users of the Web Site;
  • involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or
  • includes a photograph of another person that you have posted without that person’s consent.

Certain activities as set forth below are prohibited on the Web Site. Rabot LLC reserves the right to investigate and take appropriate legal action against anyone who, in the sole discretion of Rabot LLC, violates this provision, including without limitation, reporting violators to law enforcement authorities. Prohibited activity includes, but is not limited to:

  • criminal activity, including, but not limited to, harassment, stalking, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets;
  • any automated use of the system, such as using scripts to add friends or send comments or messages;
  • interfering with, disrupting, or creating an undue burden on the Web Site or the networks or services connected to the Web Site;
  • attempting to impersonate another user of the Web Site, another member, or any other person;
  • using the account, username, or password of another member at any time or disclosing your password to any third party or permitting any third party to access your account;
  • selling or otherwise transferring your profile, without permission from Rabot LLC;
  • using any information obtained from the Web Site in order to harass, abuse, or harm any person or entity; or
  • displaying an advertisement on your profile, or accepting payment or anything of value from a third person or entity in exchange for your performing any commercial activity on or through the Web Site on behalf of that person or entity, such as placing commercial content on your profile, posting blogs or bulletins with a commercial purpose, or sending private messages with a commercial purpose.

Pricing Policy

At www.shoprabot.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line will usually be priced the same as merchandise offered at affiliate Rabot LLC stores or stores our merchandise is in, in some cases, Rabot LLC merchandise may have different prices or promotional events at different times.

Colors

We have done our best to display as accurately as possible the colors of the products shown on the Web Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Correction of Errors & Inaccuracies

We endeavor to present the most recent, most accurate and most reliable information on the Web Site at all times. However, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your Rabot.world purchase you may return it with the original Rabot.world packing receipt.

Please see our Return Policy at www.shoprabot.com

 

Typographical Errors

In the event a www.shoprabot.com or Rabot LLC catalog product is listed at an incorrect price due to typographical error or systems error, www.shoprabot.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. www.shoprabot.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Term & Termination

Terms are applicable to you upon your accessing the Web Site and/or completing the registration or shopping process. These Terms, or any of them, may be terminated by Rabot LLC without notice at any time for any reason. Provisions relating to Copyrights, Trademark, and Miscellaneous, shall survive any termination.

Notice

Rabôt may deliver notice to you by means of electronic mail, a general notice on the Web Site, or by written communication delivered by first class U.S. mail to your address on record in www.shoprabot.com account information.

Enforcement of Terms

By accessing and using the Web Site, you agree that your access to and use of the Web Site is subject to these Terms, as governed and interpreted pursuant to the laws of the United States of America, including federal copyright and trademark laws, and with the laws of the State of California.

Use of the Web Site

Harassment in any manner or form on the Web Site, including via e-mail and/or chat, and any use of obscene or abusive language is strictly forbidden. Impersonation of others, including a Rabot LLC or other licensed employee, host, or representative as well as other users or visitors on the Web Site is prohibited. You may not upload to, distribute, or otherwise publish through the Web Site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Web Site or use the Web Site to solicit others to join or become members of any other commercial online service or organization.

Third-party Links

In an attempt to provide increased value to our visitors, Rabôt may choose various third-party Web Sites to link to from its own Web Site. However, even if the third party is affiliated with Rabot LLC, Rabot LLC has no control over these linked sites, all of which have separate privacy, security, and data collection practices, independent of Rabot LLC. Rabôt has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such Web Sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Rabôt seeks to protect the integrity of its Web Site and the links placed upon it and therefore requests any feedback on not only its Web Site, but for Web Sites it links to as well (including if a specific link does not work).

Disputes between Users.

You are solely responsible for your interactions with other users of the Web Site. Rabôt reserves the right, but has no obligation, to monitor disputes between you and other users of the Web Site.

Special Admonitions for International Use of the Web Site.

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and to provide only acceptable Member Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

Privacy & Security. Use of the Web Site is also governed by our Privacy and Security Policy, located on the Web Site and incorporated into these Terms by this reference.

 

Arbitration Agreement

The Rabot LLC Arbitration Agreement can be accessed by clicking here.

 

Miscellaneous

Binding Nature

Your use of the Web Site constitutes your acceptance of these Terms and your continued use confirms that acceptance.

No Waiver

Any failure of Rabot LLC to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

Headings

The section titles in these Terms are for convenience only and have no legal or contractual effect.

Severability

If one or more of the provisions of these Terms are deemed unlawful, void or unenforceable, the remainder of these Terms shall be unaffected and shall continue to be fully valid, binding and enforceable.

Entire Understanding

These Terms constitute the entire agreement between you and Rabot LLC regarding the use of the Web Site.

Last Updated: May 5, 2022

 

Rabôt Arbitration Agreement

Mindful of the high cost of legal disputes, not only in dollars but also in time and energy, both you and Rabot LLC agree that any controversy, claim, action, or dispute in any way related to your use of any Rabot LLC website, any purchase from Rabot LLC, or to any products or services sold or distributed by Rabôt (“Dispute”) will be resolved by this dispute resolution procedure and arbitration agreement (“Arbitration Agreement”).

Informal Dispute Resolution. Either party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent

(1) to Rabot LLC at: Rabot LLC Legal Department, 3270 City Terrace Dr, Los Angeles, CA 90063, Attn: General Counsel, or

(2) to you at: your last-used billing address or the billing and/or shipping address in your online profile.

Both you and Rabot LLC agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any arbitration or filing any claim against the other party.

Scope of Arbitration Agreement. To the extent you cannot resolve any Dispute through the informal dispute resolution procedure described above, a Dispute shall be resolved through binding individual arbitration. Accordingly, you and Rabot LLC agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and with respect to any Dispute (except small claims, as described below). You and Rabot LLC expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement.

Right to Bring Small Claims in Court. Instead of arbitration, either you or Rabot LLC may bring any individual claim in small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual claim.

How Arbitration Works. Either party may initiate arbitration, which shall be conducted by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules (“AAA Rules”), as modified by this Arbitration Agreement. The AAA Rules are available on the AAA’s website www.adr.org, or by calling the AAA at (800) 778-7879. In the event the AAA is unavailable or unwilling to hear the Dispute, the parties shall agree to another arbitration provider. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s applicable rules. Rabot LLC will reimburse those fees in an amount up to $10,000. Rabot LLC also waives its own right to seek attorneys’ fees and costs in arbitration. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

Waiver of Right to Bring Class Actions and Representative Claims. All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. You and Rabôt agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and Free People hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. Other Terms. This Arbitration Agreement shall be governed by, and interpreted, construed, and enforced in accordance with the Federal Arbitration Act and, where applicable, the law of the Commonwealth of Pennsylvania. The terms of the Arbitration Agreement provisions shall survive after your relationship with Rabot LLC and/or use of our websites or other services and products ends. Except as set forth above, if any portion of this Arbitration Agreement is deemed invalid or unenforceable, it will not invalidate the remaining portions of the Arbitration Agreement.

 

Rabot LLC CA Notice

CA Notice

California Transparency in Supply Chains Act

Rabot LLC and its affiliated companies (“Rabôt” or the “Company”) are committed to conducting business in a lawful, ethical and responsible manner. Moreover, the Company expects its manufacturing and market vendors (“Suppliers”) to share this same commitment. Accordingly, the Company has implemented certain controls and programs to verify that its Suppliers are meeting the Company’s expectations.

The Company’s Statement of Corporate Policy and Code of Conduct (the “Code of Conduct”), as well as other corporate policies and procedures, set forth the Company’s guiding principles that Suppliers must conduct business in a lawful, ethical and responsible manner. As a condition of doing business with Rabot LLC, each Supplier must agree to conduct its business in conformance with the Code of Conduct.

Certification

Under the Code of Conduct, Rabot LLC’s Suppliers certify that they will conduct business in compliance with the law, including, among other things, without child labor, without forced or compulsory labor, without corporal punishment, without discrimination and in compliance with wage and hour requirements, health and safety and environmental laws.

Verification

The Company maintains long-standing business relationships with a limited number of Suppliers which have been vetted through an internal screening process. One element of the screening process includes an internal assessment of the risk that the Supplier will not comply with the Code of Conduct, including the prohibition against human trafficking and slavery. The Company’s production, sourcing and compliance personnel visit manufacturing facilities to evaluate and address the risks of a Supplier’s noncompliance with the Code of Conduct.

Audits

The Company uses a qualified, accredited, third-party, social compliance auditing firm to conduct risk assessments and to audit manufacturing vendors which meet certain risk-related criteria. Audits and inspections of these vendors may be announced or unannounced and these vendors are required to cooperate in any remedial efforts to ensure future conformance.

Internal Accountability Standards

When non-conformance with the Code of Conduct is identified, Rabot LLC works with the Supplier to identify the cause of the non-compliance and to develop an action plan to assure future compliance. The Company believes that this strategy is in the best interest of the Supplier, its employees and the Company’s customers. Remedial efforts may also include additional audits or inspections. In the event of continued non-conformance or serious violations of the Code of Conduct, the Company reserves the right to terminate the business relationship with the Supplier.

Training

Rabot LLC’s production and sourcing personnel receive on-the-job training, are members of professional affiliations, and attend external training seminars to help further develop their ability to identify and evaluate risks in the supply chain.

 

SHIPPING

Domestic shipping will be shipped via USPS or UPS Priority Mail. A shipping confirmation with tracking will be sent after the order has been shipped. We are not responsible for items lost, damaged or stolen in the mail. 

 

RETURNS

Please email us at hello@shoprabot.com to initiate a return. We do not offer exchanges as our garments are made of deadstock fabric with a low stock availability. Any full-price, unworn and unwashed items may be returned for refund within 7 days of receiving your order. The customer is responsible for return shipping costs. We are not liable for any lost or stolen merchandise incurred during return shipping and we therefore recommend providing tracking information with your shipment. Your account will be credited with your refund within 3 business days of receipt, minus shipping charges. Please note that it may take up to an additional 10 days for the refund to show up on your account statement, depending on your credit issuer's processing time. We reserve the right to refuse any return that does not comply with the conditions stated above.

 

Rabôt Privacy Policy

 

Privacy Policy

Effective Date: May 5, 2022

Thank you for visiting www.shoprabot.com (the “Website”). This privacy and security policy (the “Policy”) explains the information we collect about you on the Website, as well as information collected when you visit our stores or otherwise communicate or interact with Rabot LLC, how we use the information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.

If you have any objections to this Privacy Policy, you should immediately discontinue use of the website.

What information do we collect and how do we use it?

Rabot.world collects information from our customers for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, postal address and payment information (“Personal Information”) that you provide to us when you register an account on our site, place an order, participate in a sweepstakes, promotion or survey, write product reviews, post customer-generated photographs and content, or create product collections, wishlists and other user-generated content. We may use this information collected online to process and fulfill your order. We also collect email addresses at various site locations in order to send you necessary order-related messages such as order confirmation and shipment confirmation notices. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to send you offers, promotions, or information that we believe may be of interest to you.

In addition, we monitor site use and traffic patterns to improve our web site design and the products and services we offer as well as to determine what offers, promotions or information to send to you.

To serve you better, we may combine Personal Information you give us online, via mobile device, in our stores, or through our customer service call center. We may also combine that information with publicly available information and information we receive from cross-reference with select partners and others. By combining this information, we are better able to communicate with you about our products and services, special events and promotions, and better able to personalize your shopping experience.

Disclosure of Information

Rabot LLC shares information you provide to us when you participate in a sweepstakes or promotion with those companies with whom we have joined to offer the sweepstakes promotion. We may disclose information about you to other members of the Rabot LLC corporate family and our business partners. We will also disclose information as we determine to be required by law. In addition, we may on occasion share information with business partners not owned or affiliated with Rabot LLC who want to market products or services to you. In the event that a store, division, assets or part or all of Rabot LLC is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.

We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.

Procedures to review your personal information and to opt-out

You can always update your personal information or opt-out of our catalog mailing list or other communications from us. If at any time you would like us to update your information or you opt-out, just  to email Rabot.world customer service. Please be sure to include your email address, full name and mailing address.

Business Partners

We contract with outside services to help us and our business partners better understand your use of ShopRabot.com. These outside services may use “cookies” or other technologies to collect various kinds of information for us and our business partners related to your use of Rabot.world, so that we and our business partners may continue to refine and improve this and other sites for our customers. We do not allow these parties to collect any credit card, user name or password information. These services are contractually required to maintain all the information collected for us in conformance with this Policy. As a visitor to Rabot.world, you may "opt-out" of these types of collection of data.

“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them. Kindly note however that if you decline cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept cookies on the Website.

We or our partners may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Rabot LLC and the Website do not recognize DNT.

Secure Shopping

We adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

If you still have concerns about ordering electronically, feel free to call and place your order over the phone. Have the style, size, and color ready for each item you wish to order. You can also print your shopping basket page and mail it to:

Rabot LLC
3270 City Terrace Dr
Los Angeles, CA 90063
Attn: Order Processing

Please note that e-mail is not encrypted and is not considered to secure means of transmitting credit card numbers. We will never ask for sensitive Personal Information via e-mail.

YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.

 

Children’s Privacy

Our Website is not directed at children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If Rabot LLC learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us as provided below.

Your California Privacy Rights

This privacy policy describes how we may share your information for marketing purposes, as described above. California residents are entitled to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us as explained below.

Policy Changes

Rabot LLC may periodically update this Policy including for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting and continuing to use the Website you agree to accept any changes made to this Policy. Feel free to contact us with any questions about our Policy.

Email us at hello@shoprabot.com

Or contact us via postal mail:

Rabot LLC
3270 City Terrace Dr
Los Angeles, CA 90063